Refund policy

Refund Policy

At Privora, we want you to feel confident when purchasing our HD clear privacy screen protector. If you are not satisfied, please contact us at zhonglidianpeng206262@outlook.com and we will help you with the next step.

Returns

We accept return requests within 30 days after delivery. To be eligible for a return, the item must be unused, in its original packaging, and include the accessories that came with the product.

Before returning

Please contact us before sending any item back. We will review your request and provide the correct return instructions. Returns sent without prior approval may not be accepted.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If the product is damaged, defective, or not the item you ordered, contact us as soon as possible with your order number and clear photos so we can review the issue.

Non-returnable situations

Used screen protectors, opened installation accessories, items damaged by improper installation, and items with missing packaging may not be eligible for a refund.

Refunds

After an approved return is received and inspected, we will notify you of the refund decision. Approved refunds are issued to the original payment method. Processing time may vary depending on your bank or payment provider.